If you find the standard service does not give you enough space each fortnight you can upgrade your bin sizes for an additional fee. However, before upgrading Council encourages you to have a think about what is going into your red bin and whether you can divert further material into your recycling bin instead.
If you are an urban household please click here for details on upgrading your bin size.
Rural households that require extra space can receive a second garbage bin, or upgrade to a larger recycling bin for an additional cost, please click here for further details.
Alternatively, please contact Council's Customer Service's Team on (03) 5722 0888 or email email@example.com
To find out exactly when your bins are collected, please visit the Which Bin This Week page to download your personal waste collection calendar or contact Council's Customer Service's Team on (03) 5722 0888.
This is where general household rubbish is disposed of, that is neither food or garden waste, nor recyclable items. Items such as plastic bags and cling wrap, rope, polystyrene, disposable nappies, and broken items like plates, toys, washing baskets and oven dishes should be put in this bin.
Please do not add things like hot ashes, electronic waste (ewaste), building or commercial waste, or liquids to this bin. These items should be taken to your nearest Transfer Station at an additional cost.
If you live in the organics collection area unless you have nappies or medical waste, there should be nothing in your red bin to create odours, as all smelly organic waste will be placed in the new green lidded organics bin, which is collected weekly.
If you live in a rural area try to leave your bin in a shady area to prevent it heating up. Ensure your bin lid closes properly and if your bin is broken or the lid is cracked please contact Council's Customer Service Team on (03) 5722 0888 for a replacement.
Yes. Almost all garbage bins had their lids changed in August 2015, however if your bin still has a dark green lid please contact Council's Customer Service's Team on (03) 5722 0888 or email firstname.lastname@example.org to arrange for a red lid to be fitted.
There are a number of methods you can use to minimise odour. If you are an urban household, ensure all food waste and greenwaste products are placed in the green lidded organics bin. If possible, empty nappy solids into the toilet and ensure nappies are tightly sealed within a nappy disposal bag or double wrapped in plastic supermarket bags, before placing in your red lidded garbage bin. Store your red bin in the shade and ensure you bin lid remains closed at all times. If your bin lid is broken or cracked please contact Council's Customer Service's Team on (03) 5722 0888.